To track the status of a patient’s order, please log in to your provider dashboard and select order status, where you can view what stage of processing the order is in.

Please Note:

We do not provide tracking numbers for patient devices unless the standard shipping window has passed:

1. 3–5 business days for IUDs
2. 5-7 business days for Nexplanons

If the device has not been received after these timeframes, we will provide proof of delivery for your records or assist in troubleshooting a missing shipment.