Please do not give the internal support number (470-612-0191) to patients. This line is reserved exclusively for communication with practices and for processing self-pay orders. Sharing this number with patients can disrupt internal workflows and delay order processing.
- Only share 470-612-0191 with self-pay patients who need to make the $1250 payment to process their IUD or Nexplanon.
- For all other patient-related inquiries—such as order status or help completing the telehealth form—please direct patients to call our Telehealth Support Line at 770-856-0264 for immediate assistance.
Thank you for your cooperation and support in keeping our process efficient.

